Taft College review 14-Jan-2002
Search Results of the Library Survey
Question1 to 7

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1 Record(s) have been found

Maximum Points: 23

  

Current Score: 13

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Question 1:What library resources and services are currently available online?
a. Library catalog
b. Full-text journals and periodicals
c. Reference materials
d. Interlibrary loan or document delivery requests
e. Tutorials or online instruction
f. Multimedia materials such as video and audio
g. Reference assistance
h. Links to other collections or resources
i. Library access application
j. None

7
abcefgh

a = 1 b = 1 c = 1 d = 1 e = 1 f = 1 g = 1 h = 1 i = 1 j = 0

Library resources and services in higher education must meet the needs of faculty, students, and academic support staff, wherever these individuals are located. Online students may never have the opportunity to visit the campus from which they are taking courses or receiving their degree and should have access to the same services provided to onsite students. Some surveys show that online students increasingly rely on access to the library catalog, journal indexes, and other available resources when they are taking online courses at a distance.

Resources:
This site will provide you with the guidelines for distance learning library services.
Association of College & Research Libraries (ACRL) Guidelines for Distance Learning Library Services.
http://www.ala.org/acrl/guides/distlrng.html#services

Click here to add additional resources.
Click here to view additional resources

Question 2: We rate online research resources that our college provides to online students as:
a. excellent
b. good
c. fair
d. poor

0

a = 3 b = 2 c = 1 d = 0 

Library and reference services play an extremely important role of an online virtual campus. Without them, distant students are at a distinct disadvantage over their on-campus counterparts because of the difficulty in accessing materials needed for their class or projects. On-campus students can derive much benefit from online resources as well, because they can work during the times your library is closed or find research materials that may not be available on your campus.

If you answered "excellent" or "good," meaning that you provide online 5-9 of the  resources listed in Question 1, then your campus is on the way to completing one facet of a virtual campus.

If you answered "fair" or "poor," meaning that you provide online less than 5 of the resources listed in Question 1, and if you are seriously committed to building an online program, then you should begin to plan to implement additional resources. Planning should involve input from the library and learning resources staff, faculty members, and administrators as to what resources are needed for your campus courses.

Resources:
The Guidelines for Distance Learning Library Services is a good place to start. 

Association of College & Research Libraries (ACRL) Guidelines for Distance Learning Library Services.
http://www.ala.org/acrl/guides/distlrng.html#services

Click here to add additional resources.
Click here to view additional resources

Question 3: Please indicate the modes in which reference services are provided to online students:
a. face to face
b. email
c. instant messaging programs
d. video
e. telephone
f.  teleconferencing
g. none

2
ab

a = 1 b = 1 c = 1 d = 1 e = 1 f = 1 g = 0 

By its very nature, online education occurs via methods other than face-to-face interaction. Through the discussion board, chat, e-mail, instant messaging programs, and telephone and video conferencing, however, online reference services can provide ample opportunities for students to interact with the campus librarians. Following are some resources that could help provide interactivity in your online library reference services.

Resources:
WebBoard
The CVC4 has licensed this discussion board tool for use by community colleges located in Region 4. For more information, either talk to your WebBoard campus contact person or go directly to the O'Reilly website.
http://webboard.oreilly.com/

AOL Instant Messaging
http://www.aol.com/aim/home.html

The AOL Instant Messenger service is one way to communicate in real-time with reference staff.

Microsoft NetMeeting
http://www.microsoft.com/windows/netmeeting/

NetMeeting delivers a complete Internet conferencing solution for all Windows users with multi-point data conferencing, text chat, whiteboard, and file transfer, as well as point-to-point audio and video. Read about how some leading businesses and educational institutions are using NetMeeting to save time and money and to increase productivity

Click here to add additional resources.
Click here to view additional resources.

Question 4:Have you developed a means for online students to utilize document delivery or interlibrary loan?

0

Yes = 1 No  = 0 

Document delivery and interlibrary loan expands access to materials for online students beyond the college's own resources. If you already have a document delivery or interlibrary loan program available to students on your campus, then you should plan to implement a similar program for your online students if you haven't already. Include in your planning ways for students to access the service and funding needs.

Resources:
Association of College & Research Libraries (ACRL) Guidelines for Distance Learning Library Services.
http://www.ala.org/acrl/guides/distlrng.html#facilities

Click here to add additional resources.
Click here to view additional resources.

Question 5:Do you have a library staff member, trained in web development, responsible for maintaining the library web resources?

1

Yes = 1  No  = 0 

Library web resources change and grow constantly and should be updated regularly in order to best serve the online student. Having a trained library staff member who can update the material quickly and continually would help maintain the currency and quality level of your resources. 

Resources:
Two good examples of library services websites that are well maintained:

Santa Rosa Junior College
http://www.santarosa.edu/library/

American River College:
http://www.arc.losrios.cc.ca.us/~library/

Following are some guidelines for online library services

Association of College & Research Libraries (ACRL) Guidelines for Distance Learning Library Services.
http://www.ala.org/acrl/guides/distlrng.html#personnel

Click here to add additional resources.
Click here to view additional resources.

Question 6: Check all library staff available to provide assistance to online students.
a. Librarian
b. Para-professional
c. None

2
ab

a = 1 b = 1 c = 0 

Even if you have a website that is full of library resources, students still need a contact person in case they need help. For instance, they may have reference questions, be confused on how to do searches, or have basic library usage questions.

If your library has designated a librarian or para-professional to assist online students, the contact information should be readily available. 

Resources:
Association of College & Research Libraries (ACRL) Guidelines for Distance Learning Library Services.
http://www.ala.org/acrl/guides/distlrng.html#personnel

Click here to add additional resources.
Click here to view additional resources.

Question 7: Does your college library have funds allocated to specifically support putting library resources online?

1

Yes = 1   No  = 0

Special funds for putting library resources online are necessary to enable delivery of equivalent library services and to maintain quality in a distance learning program. 

If a comprehensive virtual campus is your goal and you answered "no," then create a library technology plan in which the funding needs are specified and resources identified. 

Resources: 
Association of College & Research Libraries (ACRL) Guidelines for Distance Learning Library Services.
http://www.ala.org/acrl/guides/distlrng.html#finances

Click here to add additional resources.
Click here to view additional resources.

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