Office of Academic Records
Office is located in Administration Building/Student Services
Monday - Thursday 7:30 am - 4:30 pm, Friday 7:30am to 4:00 pm
Closed on Saturday and Sunday
Monday - Thursday 7:00 am - 5:00 pm
Closed on Friday, Saturday and Sunday
There are three ways to order an official transcript at Taft
Option 1: Internet Request
Taft College has partnered with Credentials, Inc. to accept
transcript orders via the internet through a secured site. Taft College has also appointed Credentials, Inc. as the designated agent for processing and sending official transcripts, including electronic EDI transcripts, and PDF transcripts; which are produced using this service. The PDF transcript can be certified as unaltered by uploading the file to the company's website that is provided during the delivery process. Credentials, Inc. has been granted the authority to deliver all such transcript requests on behalf of Taft College and to respond to any inquiries regarding these transactions.
1. Go to
the Taft College webpage and select the CougarTracks login link
2. Enter your Taft College Student ID number and password
3. Click on "Student Records" on the left menu
4. Select "Order Official Transcript"
5. When ready, put in your request for your official transcripts to be ordered
What if I have not been a
student at Taft College for a while and I cannot view my account via the CougarTracks System?
have not been a student at Taft College for over 2 semesters, you will need to
reapply (update your information on the application). After doing so you will
regain access to view your information through the CougarTracks System.
If you are not an active
student then you can go directly to TranscriptPlus® and they will facilitate your request 24 hours
per day, 365 days per year for a minimal service charge. Requesting
transcripts through Credentials, Inc. will:
Eliminate the need to come to Taft College to place your order.
Eliminate the delay created by submitting requests by mail.
Authorize and process your credit card payment.
Facilitate the authorization to release student records, as
required by law.
Provide e-mail or fax communication with you while your order is
Provide operator assistance from 7:00 a.m. (CST) to 7:00 p.m.
(CST) Monday through Thursday and 7:00 a.m. (CST) to 5:00 p.m. (CST) on Friday,
by calling 1-800-646-1858 (THIS NUMBER IS FOR TRANSCRIPT ORDERS ONLY.
Please contact Academic Records at 661-763-7756 for all other matters).
Allow you to submit your request any time day or night.
Note: Internet ordering accommodates three types of
Regular Service: which
will be mailed out within approximately 10 working days after receipt of
Rush-Hand Carries: which
will be available for pick-up the 2nd business day (Monday - Thursday ONLY),
after 1:00pm, AFTER receiving your signed authorization.
Mail: Rush orders to be mailed will be sent out the 2nd business
day after receiving your signed authorization.
Option 1, please click HERE.
Please note: Online
requests will be filled first.
TO CHECK THE STATUS OF YOUR ORDER:
status of your online transcript order by referencing the following link:
Option 2: Order In Person
Transcripts can be ordered in person at the
Academic Records Office, located at 29 Emmons Park Drive, Taft, CA 93268 during regular business hours. If
you would like to fill out the Transcript
Request Form in advance and bring it
in, please also remember that the student must be the one dropping off the
Note: The student must be present and their photo identification is
required to order transcripts in person. In-person orders take significantly
longer to process.
Option 3: MAIL REQUESTS
the Transcript Request Form, make
checks payable to Taft College and mail to:
Attn: Academic Records Office
29 Emmons Park Drive
Transcript orders will NOT be processed
until all outstanding debts and/or holds are cleared.
In accordance with the Family Educational Rights
and Privacy Act of 1974, records may not be released to a third party without
the written, signed authorization of the student.
Student must be present and picture I.D. is
required to order and pick up transcripts in person. NOTE: Rush
transcripts held for pick-up will be held for a maximum of 30 days. If
they are not picked up within the 30 days following the printing of the
transcript, they will be destroyed and will not be refunded. A new order
and applicable fee will be required.
The first two transcripts (lifetime) a student
orders are FREE (only available with in-person or mail orders).
These are not available for internet orders through TranscriptPlus®.
Regular service transcripts cost $4.00
each. RUSH transcripts cost an additional $8.00 each. A minimal service
fee will be added in addition to the aforementioned College fees for internet
orders through TranscriptPlus®.
We do not process phone, fax or email requests
due to student confidentiality.
IGETC or CSU Certification, please allow up to
10 business days for processing. It is the responsibility of the student to
order a general education certification with the transcript, we do not
automatically certify. Rush service is not available.
* Transcripts will include Work in Progress for students
enrolled in the current semester.
* Mailed & In-Person transcript request will be processed
in approximately 2 weeks. Online orders via CougarTracks
Student Portal will be processed in 5-7 days. Allow additional time for
initial requests of CSU General Education and IGETC Certifications. Request
must include direction to hold for grade change, certification or degree
* Final grades are available on transcripts approximately 4-6
weeks following the end of the semester.
* Electronic transcripts are not included in the two free
transcripts. Please go to the CougarTracks link to order an electronic transcript.
COST OF TRANSCRIPTS:
The first two copies (lifetime) will remain FREE. Additional copies
are $4 per copy. (only available with in-person/mail orders)
RUSH SERVICE is $8 IN ADDITION TO THE REGULAR SERVICE FEE PER COPY
(Total $12 per copy).
* A minimal
service fee will be added in addition to the aforementioned College fees for
internet orders through TranscriptPlus®.
Unofficial Copies: An unofficial copy of a student's academic record,
reflecting courses taken during or after the Summer
1990 session, is available via Cougar Tracks.
Transcripts prior to Summer 1990 are not available on-line. To obtain these
prior records, please visit or contact the Academic Records Office.
Lupe Figueroa, Admissions
& Records Technician 661.763.7756
Sandi Graham, Evaluator 661.763.7708
Re-Issue Diploma/Certificate, click here